1. Payment policy:
Direct payment in cash.
Payment after receiving the item
Payment by bank transfer, details of the account number we will email to you.
* Note: The contents of the transfer clearly specify your name or company, and transfer to any order (write code if any). After the transfer, we will contact to confirm and proceed with delivery. If, after the agreed time, we do not deliver or respond, you can send a complaint directly to the company and claim if it proves a delay affecting your business. guest.
For customers wishing to buy large quantities for business or wholesale please contact us directly for a reasonable price policy. And the payment will be made according to the contract.
We are committed to transparent, legal, quality sales, with clear origin.
2. Shipping policy:
Normally, after receiving the order information, we will process the order within 24 hours and respond to the customer information about payment and delivery. Delivery time usually ranges from 3-5 days from the date of closing the order or as agreed with the customer when ordering.
However, there are also cases where the delivery takes longer but only occurs in the following force majeure situations:
- Company employees will contact customers by phone, no one will listen to the phone, so they cannot deliver goods.
- The delivery address you provided is incorrect (eg wrong ward, county) or difficult to find so the person in charge of that area cannot deliver.
- The number of orders of the company increased suddenly or on the peak, making processing orders slow.
- The partner providing materials for the company is slower than expected, causing the delivery to be delayed or the shipping partner is slow to deliver only to agents or customers with large and long-term needs. Therefore most companies will support transportation costs as a way to take care of their agents. For retail customers, if there is a big need, please contact directly for contract agreement and shipping fee.
3. Exchange / refund policy:
In the following cases, please contact us immediately to change the delivery soonest:
- Product is defective, broken or shipped.
- Send the wrong product
- Error by mistake of counselor
4. Warranty policy
Goods defective due to shipping, feedback immediately upon receipt of goods: innovation, free shipping
Goods with manufacturing errors, wrong items, quantity, feedback immediately upon receipt of goods: innovation, additions, free shipping
Goods opened and used: do not support return payment.
Customers have skin irritation with the product: refund and get back the product.
5. Instructions for purchase
Customers can choose one of two ways:
- The first way: Calling to the company's hotline number will advise and support customers with all information about products and services ..
- The second way: Order via website:
- Step 1: Click on the "buy" button to put the product into the cart after selecting the product you want to buy
- Step 2: After selecting the product ordered, fill in the information according to our requirements: size, color, quantity ....
- Step 3: Click "Submit" button
Your order has been completed and shipped to us. We will process and contact you to make the transaction.